Tuesday, November 30, 2010

Busy Peas Launch 3ex.net Software

Exact Abacus recently pressed the go live button on fulfilment services for Busy Peas which will aid the company’s growth going forward.

The Busy Peas brand revolves around an adorable range of clothing, toys and books for babies, toddlers and infants with the specific aim of bringing fashion and education together. This philosophy of intelligent integration continued when the company started the search for their preferred fulfilment solution.

The 3ex.net product provides a full back office solution which allows for a seamless process from sale to dispatch. Key services include; warehousing, product receipt and storage, order picking, packing and despatch, handling customer returns and handling returns to suppliers/vendors.

Busy Peas will also be using Exact Abacus to provide customer services, further integrating their back office management and fulfilment process. Visit Busy Peas at www.busypeas.co.uk

Exact Abacus recently pressed the go live button on fulfilment services for Busy Peas which will aid the company’s growth going forward.

The Busy Peas brand revolves around an adorable range of clothing, toys and books for babies, toddlers and infants with the specific aim of bringing fashion and education together. This philosophy of intelligent integration continued when the company started the search for their preferred fulfilment solution.

The 3ex.net product provides a full back office solution which allows for a seamless process from sale to dispatch. Key services include; warehousing product receipt and storage, order picking, packing and despatch, handling customer returns and handling returns to suppliers/vendors.

Busy Peas will also be using Exact Abacus to provide customer services, further integrating their back office management and fulfilment process. Visit Busy Peas at http://www.busypeas.co.uk

Exact Abacus recently pressed the go live button on fulfilment services for Busy Peas which will aid the company’s growth going forward.

The Busy Peas brand revolves around an adorable range of clothing, toys and books for babies, toddlers and infants with the specific aim of bringing fashion and education together. This philosophy of intelligent integration continued when the company started the search for their preferred fulfilment solution.

The 3ex.net product provides a full back office solution which allows for a seamless process from sale to dispatch. Key services include; warehousing product receipt and storage, order picking, packing and despatch, handling customer returns and handling returns to suppliers/vendors.

Busy Peas will also be using Exact Abacus to provide customer services, further integrating their back office management and fulfilment process. Visit Busy Peas at http://www.busypeas.co.uk


Tuesday, November 23, 2010

White Label eCommerce: Make Your Life Easy

Imagine seeing breaking news at 9am and launching a site by noon to take advantage of any related merchandising offers. The winter of 2009/10 springs to mind – anyone with a warehouse full of snow shovels could have cleaned up!

White labelling software allows you to get a website up and running within the space of half a day, with some simple CSS changes. Using software such as 3ex.net, you need not worry about databases and integration with your new site as everything sits on one platform. This is white label eCommerce working at its optimum level.

Gone is the need for multiple integrations within your back office software, the 3ex.net white label eCommerce software houses everything. All of your stock is controlled within one platform, allowing you to run multiple sites off the same platform. Furthermore, all of your client data, and order processing is managed from within the same source. The white label eCommerce option simply offers you such a streamlined tool that there should be no requirement to staff up to launch a new website, as everything will be following the same simple 3ex.net system.

If you haven’t already considered eCommerce White Labelling then think if your businesses could benefit from seasonal performance, or if you have clearance goods, or even if you have a top selling range that you want to promote separately. If you find yourself thinking that there is an opportunity then think 3ex.net White Label eCommerce.

Wednesday, November 10, 2010

Rewarding Reviews

New research conducted by ODC Services has found a desire from consumers to be more involved in the review of products and services provided by online retailers.

Over 60% of the 2,000 UK online shoppers who took part in the research, said they would be more likely to shop at a site that rewarded them for writing reviews or recommending products to friends. The research also highlighted that almost one third of the consumers (32%) thought that it was better if a product had been recommended or reviewed.

Rewards in this sense however are not just about money, only 11% wanted transactional rewards. Others wanted both transactional and/or experiential rewards, such as access to new products before other people, or getting involved in product development.

With 53% of shoppers reviewing a product or service online in the last month, the trends are clear that online influencers and the sharing of consumer opinion is becoming a large part of purchase the purchase process.

Whilst this research has only been released within the past couple of weeks, Exact Abacus have been well aware of this trend through the e-commerce websites that they have built in their Preston base. As a leading web design agency in Preston, Exact Abacus developed the functionality to allow their clients to add user generated reviews to their website. The functionality sits perfectly on the 3ex.net e-commerce platform and has already been proven to increase conversion on the site as well as helping natural search engine optimisation (SEO).

e-Commerce Driving Christmas Growth in 2010

A recent report from Logan Tod’s annual online shopping index predicts that sales online over the 2010 Christmas shopping season are likely to hit the £1.26 billion mark, with UK customers spending 23% more online than they did for the same period in 2009.

The increase is accredited to price sensitivity as customers are looking to get the most for their money in difficult times. So what does this mean for the online retailers?

The increase in sales during this period means that there is a far greater emphasis put on a retailer’s fulfilment and distribution network, as well as their customer support teams. Without a strict procedure, retailers could find themselves in a tricky situation whereby they are working long overtime hours to ensure that all fulfilments are completed.

For any business retailing online, the key to running a tight ship is the back office systems that are being run for the relevant websites. Many companies are running a number of different pieces of software to manage the various component parts of back office software. However, the ideal solution is to run a fully integrated back office system, which contains the e-commerce website, customer relationship management, stock control, order processing and fulfilment processes without the need to pull any data from other sources.

Companies using this kind of system, such as the 3ex.net system by Exact Abacus, are able to provide a more streamlined process to their online business and reduce the margin for error on order picking, processing and fulfilment, making for a happier Christmas for all concerned.